The Privacy Policy below governs your InfoSearch Media account and any information you provide on this site.
Privacy Policy: the information we collect, its use and some frequently asked questions
Credit Card Safeguard: how we protect your orders
Cookies: how InfoSearch Media.com uses cookies to enhance your experience
Privacy Policy
Our Commitment to Privacy
Effective [5/12/2007]
InfoSearch Media values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. InfoSearch Media recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances. For more information, click here.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact InfoSearch Media via email at privacy@infosearchmedia.com, call us at (1-800-388-1680) and ask for the customer privacy manager or write us at Customer Privacy Manager, InfoSearch Media, 4086 Del Rey Avenue, Marina del Rey, CA 90292.
If our information practices change in the future, we will let you know by posting the policy changes on our website or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.
Frequently Asked Questions:
Overview
What type of information does InfoSearch Media collect?
How does InfoSearch Media use my information?
Does InfoSearch Media share my information with third parties?
How do I access my account?
How does InfoSearch Media.com use cookies on its site?
What about links to other Web sites and services?
Overview
In order to operate the InfoSearch Media service and to reduce the risk of fraud, InfoSearch Media ("InfoSearch Media" or "we") must ask you to provide us information about yourself and your credit card and/or bank account. This Privacy Policy describes the information we collect and how we use that information. InfoSearch Media takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part "Use and Disclosure" below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. Additionally, InfoSearch Media reserves the right to change this or any other policy stated herein retroactively.
Please note that your personal information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your country, but InfoSearch Media will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the InfoSearch Media service.
Notification of Changes
This policy may be revised over time as new features are added to the InfoSearch Media service or as we incorporate suggestions from our customers. Any material changes will be effective only after we provide you by e-mail with at least 30 days' notice of the amended Privacy Policy (if you have closed your InfoSearch Media account, you will not be contacted to notify you of the amended Policy and your personal information will not be used or disclosed in this new manner).
We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the InfoSearch Media Web site at http://www.InfoSearchMedia.com/ at any time for the most current version of our Privacy Policy.
Information We Collect
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a promotion or survey. We also maintain a record of your purchases online and from our sales team. We may acquire customer names, email addresses and mailing addresses for select mailings from third parties.
How does InfoSearch Media.com use my information?
When you become a customer of InfoSearch Media, we use your information to process your order. We will also send you emails to confirm your order, and we will need to contact you via phone, postal mail or email with additional questions and information requests regarding your order. In addition, you will be automatically signed up to receive email updates about our services and promotions.
When you save your information with InfoSearch Media.com, you will also be automatically signed up to receive email updates. If you participate in a promotion (online or over the phone), you may choose to receive email updates about our products, services, contests, and promotions.
If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact InfoSearch Media customer service via email at privacy@infosearchmedia.com or by calling 1-800-388-1680 and ask for the customer privacy manager. Please be sure to include your email address, full name and account number. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you place an order over the Internet. Please note that it may up to six to eight weeks to remove your from our list.
From time to time, we may also send you emails to help us learn more about your business and traffic-building activities. In addition, we may use information about your previous purchases and requests to help us improve our site design and product offerings.
Does InfoSearch Media.com share my information with third parties?
We contract with third parties to assist us in offering and managing our traffic-building products, fulfilling promotions and communicating with our customers. We do not authorize any of those third parties to make any other use of your information, but reserve the right to retroactively change this policy.
In addition, when we team up with another company to offer or provide products, services, or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.
When we offer promotions, or join with other companies to do so, customers who choose to participate in those promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the promotion to notify winners or to fulfill promotional obligations.
If prior to participating in a promotion, you opted not to receive information from us, you may still receive information from or about InfoSearch Media in connection with the promotion if you choose to participate in it. You may opt not to participate in these promotions if you do not want to receive information about InfoSearch Media or share your information with us and the other companies sponsoring those promotions.
We also may share aggregate, non-personally identifiable information about you (such as type of business, geographic area, types of products purchased) with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party. However, InfoSearch Media reserves the right to change this or any other policy stated herein retroactively.
How do I access my account?
To access your information online, simply click "Client Log In," sign in, and then choose the appropriate section to review your current account information.
How do I remove my information from email, phone, and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at info@infosearchmedia.com (suggest remove@infosearchmedia.com, info gets tons of spam) or by calling 1-800-388-1680.
Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request [have the technology?]. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
What are cookies? How does InfoSearch Media.com use cookies on its site?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you visit InfoSearch Media.com, your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.
We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.
For our customers using Internet Explorer 6.0
If you are shopping on InfoSearchMedia.com [is this correct representation of website?] using Internet Explorer 6.0 or 7.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify. Please click here for instructions. As always, you can place your order by phone at 1-800-388-1680.
To enable cookies on your browser:
AOL
Netscape Navigator / Communicator
Internet Explorer 5.0 for PC
Internet Explorer 5.0 for Mac
Internet Explorer 6.0 for PC
Internet Explorer 7.0 for PC
AOL 5.0:
Select "Preferences"
Click on "WWW"
Select the "Security" tab
Click on "Custom Level"
Scroll down to "Cookies"
Select "Enable"
Netscape Navigator / Communicator:
Select "Preferences" from the "Edit" menu
Select "Advanced" from the left-hand menu
Select "Accept All Cookies"
Click "OK"
Internet Explorer 5.0 for PC:
Select "Internet Options" from the "Tools" menu
Click the "Security" tab
Click "Custom Level" at the bottom of the window
Scroll down to "Cookies"
Select "Always accept cookies"
Click "OK"
Internet Explorer 5.0 for Mac:
Select "Preferences" from the "Edit" menu
Select "Receiving Files"
Select the option "Never ask" under "When receiving cookies"
Click "OK"
Internet Explorer 6.0 for PC:
To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Set the Privacy Slider to "Medium."
Click "OK."
To override your current cookie handling practices for individual sites:
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Click on the "Edit" button in the "Override cookie handling for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue box.
Type "www.InfoSearchMedia.com" in the "Address of Website" box.
Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.
Internet Explorer 7.0 for PC:
To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Set the Privacy Slider to "Medium."
Click "OK."
To override your current cookie handling practices for individual sites:
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Click on the "Sites" button right below the Privacy Slider.
This will open the "Per Site Privacy Actions" dialogue box.
Type "www.InfoSearchMedia.com" in the "Address of Website" box.
Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.
What about links to other Web sites and services?
InfoSearchMedia.com may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.
If you have any questions about our privacy policy, you can contact InfoSearch Media.com customer service via email, call us at 1-800-388-1680 or write us at InfoSearchMedia.com Customer Services, 4086 Del Rey Avenue, Marina del Rey, CA 90292
Our Security Safeguard
At InfoSearch Media we don't just stand behind our services, we also do our best to provide a safe and convenient online shopping experience.
Credit Card Safety
Protecting the safety of your credit card information is important to us.
We use Secure Sockets Layer (SSL) [please confirm (we use on our side, cannot confirm what DI is using)] technology to protect the security of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
What about my bank or credit card company?
Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well.
Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser or to the right of your address bar (depending on your browser). If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at InfoSearch Media.com. If for any reason you cannot access the secure server, please feel free to place your rental with us by phone at 1-800-388-1680. Our Customer Service representatives will be happy to assist you.
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